A new discharge suite has opened its doors at James Cook and is proving popular with patients.
Located in the modular building near ward 3 and spinal injuries, the discharge suite is open seven days a week from 8am to 8pm.
“The overall goal is to get every patient who is ready for discharge (unless inappropriate) through the discharge suite to support patient flow across the organisation – every hour counts,” said Simon Dove, system improvement partner for transfer of care and discharge.
The new facility has been fully operational since June and is already receiving fantastic feedback from patients who have described their experience as being “treated like family” and “the best part of my hospital stay”.
Staff are being encouraged to always check the acceptance criteria prior to transfer and to ensure patients are ready for transfer by using the priority discharge checklist:
My family or carers are aware that I am being discharged from hospital
My transport is arranged
My discharge letter is complete
My medication and drugs to take home have been ordered
My hygiene needs have been met
My community referral or package of care is arranged
To contact the discharge suite call 01642 850850 extension 54128